G-R Auto Repair Privacy Policy

1. Introduction

G-R Auto Repair, also known as Guru Ramdas Auto Repair Inc. ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, request a quote, contact the shop, use our services, or opt in to SMS/text messaging.

2. Information We Collect

We may collect personal information, including your name, phone number, email address, vehicle information, requested service type, service notes, quote request details, and SMS/text messaging consent information when you:

• Request information or a quote.
• Contact us by phone, website form, or another customer service channel.
• Use or request our auto repair services.
• Opt in to receive SMS/text messages.

3. How We Use Your Information

We use your information to:

• Provide auto repair services, quote support, appointment support, and customer service.
• Respond to inquiries about engine repair, transmission repair, diagnostics, brakes, tires, maintenance, warranty support, and Ontario safety certification.
• Send transactional and informational SMS/text messages when you have opted in.
• Maintain internal records related to customer service and business operations.

4. Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes at any time. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing or promotional purposes. We may share your information with trusted service providers who assist us in operating our website, supporting customer service, or conducting our business, so long as those parties agree to keep this information confidential and use it only for the requested customer service or business purpose. We may also disclose information when required by law.

6. SMS/Text Messaging

By providing your mobile number and opting in, you consent to receive SMS/text messages from G-R Auto Repair about quote requests, appointments, service updates, customer support, or other transactional information. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. See our Terms and Conditions for SMS opt-in, opt-out, HELP, carrier, and contact details.

To opt out of SMS/text messages, reply STOP at any time. For help, reply HELP or contact us at grdautorepair@gmail.com or 437-928-9191.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information. No website, phone, or electronic storage system can be guaranteed to be completely secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: grdautorepair@gmail.com
• Phone: 437-928-9191
• Address: 71 Barton Street East, Hamilton, Ontario